Anyone who has ever been to Hey Clinic knows that we take quality control and and guest satisfaction very seriously, with constant team effort to continue to learn and improve. This effort includes a weekly staff quality and guest care conference that we have each Thursday, where we review our quality measures, upcoming guests who […]
Blog
Nice email from a patient about their experience recently at Hey Clinic.
I am just about to start surgery on Marcus, a 28 yo young man with Down’s Syndrome and severe painful scoliosis. Just saw a second opinion for herniated disc L5S1 and recommended conservative therapy. Our two spine surgery patients from yesterday are doing well, including the 30 yo woman who had very large adolescent scoliosis […]
A thank you note for a changed life after 30 years of wanting to have scoliosis fixed.
It’s early Saturday morning, and I am sitting at Dulles Airport awaiting a connecting flight as the sun rises, and I get a chance to sit down after a busy couple weeks doing scoliosis surgery four days a week, and also seeing many postop patients and consults. Yesterday I got a chance to see many […]
Have you hugged your spine surgeon today? Acts of kindness received from patient families. Fresh Scones, Travel Help, and a Boat Trip!
If any of you were worried, I wanted to reassure you that I did not fall of the face of the earth the last 2 weeks….. I actually took off a week from work to visit some family down in Florida over spring break, and also get a chance to do some awesome bird watching, […]
Kathy, 40 yo woman 6 weeks postop from her scoliosis surgery sends me a letter this afternoon…
3/1/13 Dr. Hey, Today was a good day. I left your office after we met again for my six-week post-op appointment and commenced on the two-hour trek back home to Jacksonville. My husband and I talked about what a blessing you have been to our family during the entire trip, all the while gazing up […]