Last Friday, I had an incredible reunion with one of my former scoliosis patients – Layla – who is now a physician assistant student at Campbell! I went there last Friday to do a lecture on the importance of compassion as the driving force for resilience through medical training and years of care for others, and also how compassion is the driving force for quality and safety and lean improvement. Several of my medical student mentorees from this past summer’s Better Samaritan Institute summer program were there as well as I shared personal stories from my own journey from being a patient, to becoming a surgeon and an influencer for driving change to improve safety, and effectiveness of care. I also got a chance to help them launch our first CareGuard.org “Outpost” at Campbell, which med student Gabriel is leading.
Below is a quick summary of Layla’s history that she emailed me after we met up again…. what a great joy to hear about her recent wedding, and how our paths got to cross again. So proud of you Layla!! Hope to see you again for a lecture gathering again soon…. Dr. Lloyd Hey – Hey Clinic for Scoliosis and Spine Care
You performed by scoliosis fusion on Monday, December 17, 2007. I remember being so brave for my parents and siblings, but I began to cry when they wheeled me back to the OR. You and Jacklyn, one of your PAs at the time, bent down next to me and prayed with me before the procedure. It is something I will never forget.
